Virtual Advisor

With Hobsons EMT Virtual Advisor tools, you address your students' frequently asked questions with quick responses, while reducing the workload - and the paper trail - of your staff. Reporting features allow you to track and change questions as needed to serve your students successfully.

Overview

Take control of your incoming inquiry flow
With a comprehensive library of questions, plus the ability to create custom questions and answers for your campus, Virtual Advisor can help your office rein in the growing number of student inquiries from your Web site.

Increase staff productivity
The Online Knowledge Base frees up time, staff, and resources to work on other important aspects of your recruitment campaigns.

Better understand your prospects
What institution doesn't want to get ahead of the curve to learn more about its students? Refine your understanding of prospects' interests by referencing reports on frequently asked questions.

Features

Instantly deliver relevant answers
A prominent question box on your Web site delivers complete, timely answers to the most commonly asked questions and facilitating self-guided information finding.

Provide consistent responses
Ensure accuracy by responding to the same question with the same answer, every time.

Efficiently populate, modify and manage your answer library
The pre-populated answer library in Virtual Advisor answers common admissions questions - yield customized results by easily adding additional questions and answers that are relevant to your campus.