EMT Telecenter

EMT Telecenter helps you maintain a personal touch in your recruitment campaigns and track your telecounseling efforts with the most innovative tools on the market. In the age of digital recruiting, taking that extra step to build relationships with prospective students is more important than ever.

Overview

Increase efficiency and while maintaining the "personal touch" by combining technology with human interaction
Human interaction combines with a new technology that helps automate follow up and increase conversion means more effective programs that produce results.

Capture data for future integrated marketing efforts
Data captured during conversations is stored in the central prospect database and used to target future personalized communications.

Improve your messaging with control and consistency
With a trackable, streamlined, and guided process, you control the content of your scripted conversations, ensuring that every call communicates the same message, every time.

Features

Generate call lists direct from master recruitment system
Easily pull student call lists from your recruitment database based on an unlimited combination of criteria.

Monitor caller activity
Caller activity and follow-up reports allow you to see who is making and receiving the most calls, what follow-up tools have been used, and the results of these communications in an easy-to-interpret graphic format.

Use follow up tools to improve results
Follow-up with students has never been easier with automated e-mail and direct mail tools. Telecounselors have the power to utilize a number of different follow-up methods that help improve results and improve conversion rates.