Hobsons EMT Virtual Admissions and e-Service tools help schools manage the needs of students surfing the admissions Web site for information, and improve the online experience so students get the information they're looking for, fast. Automated admissions functions via the Web can help admissions offices provide the quick and personalized service that students demand.
EMT Answer
EMT Answer is a dynamic and interactive FAQ system designed to deliver answers to routine questions and route unanswered questions to the appropriate staff member for personalized follow-up. It allows colleges and universities to better serve students by automatically answering the most commonly asked admissions questions and directing students to more detailed content on the Web, thus freeing staff to focus on higher-level recruiting efforts.
EMT Instant Chat
EMT Instant Chat is a software solution that allows representatives in your admissions office the ability to "Chat Now" with visitors surfing your Web site. They no longer have to send an e-mail and wait for a response when your staff is standing by, waiting to chat with them live!
Related Products:
EMT Connect | EMT Delivery | EMT Text Messaging | EMT Phone Blasts | EMT Apply | EMT Telecenter | EMT VIP Pages | EMT Design Services | Chat University