We haven't forgotten what it's like to use our solutions in today's recruitment world. That's why we improve our thoroughly researched products based on feedback from our clients. This information goes right back to our product developers, who quickly implement major features and enhancements.

With this unique client input, every challenge they give us makes us a little smarter, and we put that knowledge right back to work on the next challenge.

The Product Development Promise

EMT strives to provide powerful and useful technology solutions that deliver maximum value and competitiveness for our clients. We do this by basing our entire product development process around the needs of those working in higher education. With this approach, we can build solutions that are timely, valuable, reliable, innovative, and unique for today's institutions. We accomplish this by:

User-Centered Product Development

We work closely with many users on our client campuses to ensure a deep understanding of how they currently do their work and apply that understanding to the design and development of new products. We continually solicit feedback so that updates and improvements can be made.

Predictable Delivery

We spend as much time in conducting task analysis, focus groups, requirements gathering, requirements validation and product design as we do actually developing and testing our products. The result of this thorough analysis is the ability to clearly communicate the product requirements to development staff so they can accurately forecast delivery of product and have it arrive on time and with a high level of quality that exceeds customer expectations.

Development Productivity

Our product managers all have technical backgrounds and can converse easily with developers; conversely, our development staff members have backgrounds in interfacing with our sales and marketing departments and working with our clients. This combination of talents and skills allows both groups to clearly communicate the opportunities and constraints within the process of developing and delivering a product to a client, making both sides highly productive.

Customer Responsiveness

Our account managers are in constant communication with our customers. These customers provide valuable feedback to this team, which is then able to stream potential product opportunities directly to our product management and development staff.

Innovation

We are constantly looking at new technologies, user interface advancements, and alternative methods that will aid admissions staff in reaching their goals. This constant self-education allows us to innovate world-class products